Network Engineer
Typical Characteristics
- A passion for learning and helping people
- Exceptional communication and organization skills
- Ability to maintain professionalism, courtesy, and composure under pressure
- Experience working with people in a team environment
- Willingness to go the extra mile to satisfy clients
- Ability to accept criticism and learn from your mistakes
- Ability to manage your own time effectively and professionally
- Self-Motivated
Position Responsibilities
- Perform network administration duties on Cisco and other devices (routers, switches, firewalls, wireless)
- Provide direct customer and in-house NOC support
- Research, evaluate, and recommend network technologies to support and enhance business requirements
- Constantly create and maintain documentation for all new processes and procedures, and follow existing processes and procedures
- Maintain current certification levels and new certifications as required
- Stay on task and manage one’s own time diligently
- 24/7 on-call schedule (on-call rotation roster with other staff)
- Perform other duties as assigned
Skills and Experience
- Bachelor degree in Computer Science preferred or equivalent experience
- Minimum 4-5 years’ experience with installing, upgrading, troubleshooting, and maintaining Cisco products
- Cisco certifications are preferred (CCNA, CCNP).
- Other networking or voice certifications will be considered
- Install, test and troubleshoot VOIP Communication endpoints
- Documentation of installed systems
- Understanding of TCP/IP networking
- Understanding of VOIP technologies
- Train end users and end user trainers
- Experience with VMware and Windows is a plus
- Strong troubleshooting skills
- Ability to work independently and as part of a team
- Ability to communicate effectively with clients, peers, and management
- Strong Microsoft Office skills desired
*Qualified candidates will be required to take both a written and practical exam
Send resume, cover letter and salary requirements to jobs @ nsoit.com
Or you may submit your resumé to us with the following form. (NO PHONE CALLS, PLEASE!)